
Celebrate Ethiopian Spirit
Contact Us
Have a question, feedback, or need assistance?
We’re here to help! Fill out the form below or review our policies for more information.
Store Policies
Clear Pricing
Our goal is to provide transparent and competitive pricing for all our products. Each product page includes its respective price, which is inclusive of applicable taxes. Shipping fees are calculated during checkout based on your location.
We offer discounts during special events, holidays, and for bulk purchases.
Refund or Return Policies
We want you to be 100% satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of the delivery date.
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Items must be unused and in their original packaging.
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Customized or personalized items are non-refundable.
How to Process a Return:
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Contact us at 4kilocornershop@gmail.com to initiate the process.
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Include your order number and reason for return in your email.
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Once approved, ship the item back to us (shipping fees are the customer’s responsibility unless the return is due to an error on our end).
Refunds will be processed within 7 business days of receiving the returned item.
Shipping & Delivery Information
We offer standard, expedited, and international shipping options.
Processing Time:
Orders are processed within 2–3 business days after payment confirmation.
Delivery Estimates:
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
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International Shipping: 10–15 business days
Shipping Costs:
Shipping fees vary based on the weight of your order and destination. Accurate fees will be calculated at checkout.
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For any issues with delivery, contact us at 4kilocornershop@gmail.com.
Privacy Policy
At 4Kilo Corner Shop, your privacy is our priority. We are committed to safeguarding your personal information and ensuring its security.
What We Collect:
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Personal information (e.g., name, address, email) provided during checkout.
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Non-identifiable data (e.g., browsing behavior) for website optimization.
How We Use It:
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To process and deliver your order.
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To send promotional offers and updates (if subscribed).
We Do Not Share Your Data:
Your information is never sold or shared with third parties without your explicit consent.
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For questions about your privacy, email us at 4kilocornershop@gmail.com
Terms and Conditions
By using 4Kilo Corner Shop, you agree to the following terms and conditions:
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All products are sold as-is, and we reserve the right to make updates to our listings.
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Customers are responsible for providing accurate shipping information at checkout.
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Unauthorized use of content or materials from this website is prohibited.
Customer Disputes
We value our customers and are committed to resolving disputes fairly and promptly.
Dispute Resolution Process:
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Contact for support at 4kilocornershop@gmail.com with a detailed description of the issue.
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Our team will investigate and respond within 48 hours.
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If necessary, we will provide a resolution, which may include refunds, replacements, or other actions as deemed appropriate.
Your satisfaction is our priority, and we strive to address all concerns promptly!